GEOfinder

Privacy Notice

GEOfinder

Overview

This Privacy Notice ("Notice") is designed to help you understand how we collect, use, and protect your personal data when you use the GEOfinder website (located at geofinder.mobi) and services. By accessing or using our Site and Service, you agree to the terms outlined in this Notice and our Terms of Service, which are a part of this Privacy Notice.

We provide two versions of this Notice: a full legal version that is binding and detailed, as well as summarized sections to make the legal language easier to understand. Before you begin using our Site or Service, we strongly recommend that you read both the Privacy Notice and Terms of Service.

If you have any questions or concerns about this Privacy Notice, feel free to reach out to us at [email protected].

Privacy Notice quick summary:

  • This Notice explains what data is collected concerning the Site and the Service.
  • It also explains how we use that data, where we store it, and how we protect it.

In short:

  • For you to use our Site or use our Service, we need to process some of your data. Should we need to process your data for any purpose other than offering you our Site and Service, we will always ask you for your consent in advance.
  • We will not share your data for third-party advertising purposes.
  • Finally, it explains your rights in relation to your personal data.

We use your data for other reasons, such as:

  • Safety and security;
  • Customer support;
  • Communications from GEOfinder;
  • Compliance with legal obligations;
  • Research and development.
Quick summaryFull text

1. Who are we, and what do we do?

1. We are ERSTEN GROUP LTD, located in the United Kingdom. Our contact details:

email: [email protected]

data protection inquiries: [email protected]

address: ERSTEN GROUP LTD, Reg number is: 12820821, 167-169 Great Portland Street, Fifth Floor, London, United Kingdom, W1W 5PF.

2. What is covered in this Privacy Notice?

2. This Privacy Notice explains the data we collect when you use our Site and Service and applies to all users globally. It governs personal data collected while using the GEOfinder Site and Services.

3. How do we treat minors?

3. Our Site and Service are not directed to individuals under the age of 18. If we learn that a minor has provided personal data without parental consent, we take steps to remove the data and close their account.

4. What information do we collect?

We collect two types of data: data you provide (like your email address and payment details) and data collected automatically (like location, device, and usage data). This data is necessary to provide our Service.

4.1. Data you provide us with. Such data includes:

User account: We collect information when registering or updating your GEOfinder Account. This includes:

  • email address;
  • payment method;
  • parts of the credit card number;
  • name on card;
  • credit card expiration date.

4.2. Data collected automatically upon interaction with the app:

  • Location data: Depending on your device and permissions, we may collect location information through GPS, IP address, and WiFi.
  • Device data: We automatically collect information in "log files" about your device’s connection to the Internet, the length of time spent on the Site, and the pages accessed during each visit to the Site.
  • Usage data: We may collect data about your interaction with our Service. This includes metrics data about when and how you use Service, traffic data, Site features, and pages viewed.
  • Image: Media from your device's gallery could be collected, provided your consent and permission are given.

4.3. For you to use our Site and our Service, we need to process most of the data provided above. If you do not want to provide us with some data, you may execute your right to object, and we will stop using the data that we do not require to provide you with the Service.

5. How do we process and use your information?

We use your information to create and manage your account, provide and improve our services, verify your identity, and ensure safety and security. Your data also helps us troubleshoot issues, offer customer support, communicate with you, meet legal obligations, and support ongoing research and development to enhance our services.

5.1 Research and development.We gather data to create and maintain your account, as well as to enable access to our site and services. This also helps us verify your identity.

5.2. Service delivery.We collect data to tailor your experience and continually improve our service. This data helps us:

  • Set up and manage your account
  • Ensure access to our site and services
  • Troubleshoot issues, fix software bugs, conduct data analysis, run tests, and monitor usage trends
  • Verify your identity

5.3. Safety and security.Data is used to protect the safety and integrity of our services. This includes detecting and preventing fraud.

5.4. Customer support.We use the information we collect to provide support services. This allows us to:

  • Address your inquiries
  • Resolve issues related to our services
  • Monitor and improve our support efforts as well as service

5.5. Communications from GEOfinder.We may use your contact information to contact you regarding our services.

5.6. Legal compliance.We collect data to fulfill our legal requirements. Additionally, we may use your data to resolve disputes, investigate claims related to our site and services, or as required by law or regulatory authorities.

5.7. Research and development.The data we collect is also used for research, analysis, and product development purposes. This helps us enhance security, introduce new features, and improve service quality.

6. Why do we collect your data?

We collect and process data based on the performance of a contract, legal obligations, legitimate interests, and your consent.

6.1. Contractual obligation.

We process your data to fulfill the service and features you request. You must access and use our Site and Services.

As part of this contract, we require:

  • Data you provide during registration to establish and maintain your GEOfinder account and to offer customer support.
  • Billing and payment details for invoicing purposes and identity verification.

6.2. Legal compliance.

To lawfully offer our services, we must comply with legal requirements in the jurisdictions where we operate.

We are required to collect, process, disclose, and retain your personal data by applicable laws. This includes sharing data with law enforcement or responding to legal requests for data disclosure.

6.3. Legitimate interest.

We collect and use personal data based on our legitimate business interests. These interests include:

  • Preventing, detecting, and addressing fraud related to the use of our services.
  • Analyzing location data related to user engagement for statistical purposes.
  • Enhancing our existing services and creating new features.
  • Conducting research and analysis to improve user experience and security.
  • Enforcing our Terms of Service.

6.4. Consent.

We may collect your data based on your consent, which you can withdraw at any time. However, withdrawing your consent may prevent you from using certain services or features that rely on that data. Your consent is typically requested for features that enhance your experience, provide optional services, or allow us to contact you.

7. Who do we share your data with, and how is it disclosed?

Data may be shared in business transfers, with service providers, for legal reasons, or with your consent. We work with third parties under strict agreements to protect your data.

7.1. Business transactions:

7.2. Service providers and business partners:

  • Cloud storage providers
  • Marketing partners
  • Consultants, legal advisors, and other professional services

7.3. Legal obligations.

7.4. With your consent.

8. Do we use cookies and tracking technologies?

Yes, we use cookies for site functionality and analytics. Cookies do not allow us to identify you personally. You can manage cookies via your browser settings or by visiting the Network Advertising Initiative Opt-Out page.

8.1. Cookies typically do not allow us to personally identify you. We primarily use session cookies to store your preferences, which expire once you close your browser. These cookies are generally employed for analytical purposes.

If you’d like to manage or disable cookies, you can do so through your browser settings on any device you use. Since each browser has a slightly different process, these options are usually found under the "options" or "preferences" menu. Below are links to guide you on how to adjust cookie settings for various browsers:

Also, you can opt out by visiting the Network Advertising Initiative Opt Out page.

9. How is your data managed and protected?

Your data is securely stored within the European Economic Area (EEA) jurisdiction and encrypted for protection. We use RSA and AES encryption to keep personal information safe behind firewalls, ensuring data integrity. We retain your data as long as you use our Service, but we may keep limited information for legal, accounting, or tax purposes if you stop using it. Our system uses encryption methods and symmetric-key algorithms to protect your data. All data is transferred securely via HTTPS and saved on GEOfinder servers after encryption.

9.1. Data storage.

Your data is securely stored on servers within the European Economic Area (EEA) as long as you use our services. We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or damage. If you feel your data isn't secure, please notify us immediately at [email protected].

9.2. Account expiration & deletion.

If your account expires, any data downloaded will be deleted from your device within one month. You can also delete your account from the settings, and it will be permanently removed from our systems within 30 days or sooner. Some data may be kept longer for legal, audit, or fraud prevention purposes.

9.3. Data security.

We use physical, electronic, and procedural safeguards to ensure the security of your personal data.

9.4. Data encryption.

All personal data is encrypted using RSA (4096-bit) and AES (256-bit) algorithms. We store public encryption keys openly, while private keys are securely stored in an encrypted form. Passwords are hashed using the MD5 function, and only the hash is stored. Data is encrypted during transmission via HTTPS, then immediately processed on our server without being stored on disks.

10. Is your data transferred to other locations?

10.1. Transfers outside the EEA.

As part of our global operations, your data may need to be transferred outside the EEA. When this occurs, we ensure that all necessary measures are in place to safeguard your data, including the use of standard contractual clauses approved by the European Commission.

11. What rights and choices do you have regarding your data?

You have full control over the data you share with us, which means you are entitled to specific rights under this Privacy Notice.

11.1. Your rights.

When you share your personal data with us, you have specific rights that allow you to control how it’s used. If you have any questions, feel free to contact us at [email protected], and we’ll assist you.

11.1.1. Access.

11.1.2. Rectification.

11.1.3. Data portability.

11.1.4. Erasure.

11.1.5. Restrict processing.

11.1.6. Object processing.

11.1.7. Lodge complaints.

11.1.8. Automated decision-making.

12. How do we update this Privacy Notice?

We may update this Privacy Notice from time to time. We encourage you to check for any updates to stay informed regularly.

12.1. We may update this Privacy Notice occasionally for legal compliance or to reflect changes in our Service. When we do, the updated version will be made available within our application, and the "Last Updated" date will be revised. If significant changes are made, we will notify you via email. We strongly recommend reviewing this notice regularly to stay informed of any updates. If you disagree with our updated data practices, you will always have the option to opt out of our Service. Additionally, earlier versions of our Privacy Notice will be accessible for review so you can see exactly what has changed.